Academy policies

Lesson packages

• All purchased lesson packages are non-refundable and non-transferable.
• For private lessons, one individual must complete all the lessons within a year of starting.

Cancellations

Your golf lesson appointments and well-being are very important to us. If you need to cancel your appointment, we respectfully request at least 24 hours' notice.

Late cancellations and no-shows

A cancellation is considered late when the appointment is cancelled on the day of the lesson. A no-show is when a student misses an appointment without cancelling. In either case, we will charge the regular lesson fee for the missed appointment.

How to cancel

Call, text or email your golf instructor. If necessary, you may leave a detailed voicemail. We will return your call as soon as possible.

Semi-private lessons

All participants must attend at the same time. If one of the students can't attend, please notify your instructor 24 hours beforehand to reschedule. There is no make-up class for a missed appointment.

Driving range and simulator

• Range balls are not included in the lesson fee. You must purchase a bucket of balls for the outdoor driving range, or hourly simulator time at the indoor facility.
• At the indoor simulator facility, mat time starts when your lesson begins. If you arrive late, simulator time is not extended.

Payment

Lesson fees must be paid on the first day by cash, cheque or e-Transfer. We do accept credit cards, but there is an additional charge to pay by credit card.

Inclement weather

In the event of inclement weather, your instructor will decide whether the lesson will be rescheduled. If the instructor has not notified you of a cancellation or a change of location, the lesson will go ahead as planned.